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HDI

In 1989, HDI became the first professional association created for the technical support industry.

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Events Organized

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15-20 May 2022
Supportworld Live
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15-20 May 2022

Supportworld Live

Each year, HDI unites the global IT service and support community for an epic conference & expo to share best practices, network, overcome similar challenges, and celebrate success. SWL is where smarter service starts, and better business begins.

Event Ended

USA

Paid

Las Vegas

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Technology
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12-16 November 2022
Service Management World!
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12-16 November 2022

Service Management World!

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today

Event Ended

USA

Paid

Orlando

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Technology
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30-05 May 2023
SupportWorld 2023
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30-05 May 2023

SupportWorld 2023

SupportWorld Live is headed to Las Vegas in 2023! If you want to stay ahead of the curve and learn about the latest trends in support and service management, then this is the conference for you. With inspiring keynotes and more practitioner-led case

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USA

Free

Las Vegas

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Technology
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11-11 April 2023
Generative AI and Large Language Models in IT Service and Support
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11-11 April 2023

Generative AI and Large Language Models in IT Service and Support

IT service and support professionals are excited about the possibilities for generative AI powered by large language models (LLM), such as ChatGPT, and with good reason. But many IT leaders are struggling to understand how these tools will change how

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Virtual

Paid

Information
Technology
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04-04 August 2023
Service Management World 2023
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04-04 August 2023

Service Management World 2023

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today

Event Ended

USA

Paid

Orlando

Information
Technology

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