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With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape.
If you believe that a service management-focused culture is the catalyst for transforming an organization, than the Service Management World Conference & Expo is for you!
Know how to manage changing customer & business expectations, tap into emerging resources and technologies, and stay ahead of evolving practices and frameworks.
At this Conference, you can gather tools, templates, and worksheets to guide your next service management project and save your time.
In 1989, HDI became the first professional association created for the technical support industry.
ManageEngine crafts the industry's broadest suite of IT management software.
Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals.
Oomnitza provides the first enterprise-wide view of your entire IT estate.
Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert.
It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business.
Rezolve.ai is an Employee Service Desk that brings quick, autonomous support and engagement to employees via Microsoft Teams. ?Rezolve.ai promises autonomous Level 1 employee support in seconds.
Halo Service Solutions is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.
Auslyn Group came to the market in 2006 with the idea that education should be a mission critical aspect of every organization allowing for greater reduction in an already lengthy learning curve.
Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies.
EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies.
Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.
Intelligent Dispensing Solutions manufacturers some of the most innovative and state of the art vending machines in the world.
Experts in Cloud, On-Premise and Hybrid automation, Kelverion provide solutions and integrations that remove the manual process tying up IT staff; transforming the productivity, efficiency, and supportability of IT service automation.
Making IT easy, anywhere. Since day one, weve helped people and businesses do their best work simply and securely from anywhere. Today, work and life are intertwined. At GoTo, we like to think of ourselves as your go-to.
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