Service Management World!
12
Nov
-
16
Nov
2022
When
Orlando
Florida
USA
Where

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape.

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In 1989, HDI became the first professional association created for the technical support industry.

12 - 16 Nov 2022
In-Person

Speakers and Delegates
Industry Experts and Thought Leaders

Innovation Instigator

Sponsors and Exhibitors
Brand, Media and Promotional Partners

ManageEngine

ManageEngine crafts the industry's broadest suite of IT management software.

Splashtop Inc.

Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals.

Oomnitza

Oomnitza provides the first enterprise-wide view of your entire IT estate.

Symphony SummitAI

Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert.

InvGate

It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business.

Rezolve AI

Rezolve.ai is an Employee Service Desk that brings quick, autonomous support and engagement to employees via Microsoft Teams. ?Rezolve.ai promises autonomous Level 1 employee support in seconds.

Halo Service Solutions

Halo Service Solutions is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud.

ServiceNow

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.

Auslyn Group

Auslyn Group came to the market in 2006 with the idea that education should be a mission critical aspect of every organization allowing for greater reduction in an already lengthy learning curve.

Bright Pattern

Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies.

EasyVista

EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies.

Informa

Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.

Intelligent Dispensing Solution's

Intelligent Dispensing Solutions manufacturers some of the most innovative and state of the art vending machines in the world.

Kelverion

Experts in Cloud, On-Premise and Hybrid automation, Kelverion provide solutions and integrations that remove the manual process tying up IT staff; transforming the productivity, efficiency, and supportability of IT service automation.

GoTo

Making IT easy, anywhere. Since day one, weve helped people and businesses do their best work simply and securely from anywhere. Today, work and life are intertwined. At GoTo, we like to think of ourselves as your go-to.

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