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With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape. Attend the definitive event for Service Management professionals and propel your business and career forward.
Unearth the prevailing tendencies and evolutions orbiting service management.
Delve into the latest industry topics, including customer experience, knowledge management, metrics reporting, employee engagement, staffing on a budget, and more.
Indulge in exclusive sessions and discussions led by top industry experts to ensure the most comprehensive selection of technology and services for your organization.
Gain fresh insights that drive operational efficiency, elevate customer satisfaction, and lead transformative changes in how services are delivered and experienced.
06-07 May 2024
LambdaConf returns in its first edition after the pandemic, reimagined as a multi-disciplinary developer conference featuring thought-provoking, entertaining, and mind-blowing talks and workshops that will forever change the way you write software.La
Starts in 3 days
USA
Paid
Colorado
In 1989, HDI became the first professional association created for the technical support industry.
Micro Focus is one of the world’s largest enterprise software providers, delivering mission-critical technology to more than 40,000 customers around the globe.
Freshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user.
Are you ready to take your service management to the next level? With over 750 employees spread across 16 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide.
Snow Software is changing the way organizations understand and manage their technology consumption. Our technology intelligence platform provides comprehensive visibility and contextual insight across software, SaaS, hardware and cloud.
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities.
Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals.
PrinterLogic is the world’s leading Enterprise Printer Management solution for server-less remote site printer deployments.
It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business.
Rezolve.ai is an Employee Service Desk that brings quick, autonomous support and engagement to employees via Microsoft Teams. ?Rezolve.ai promises autonomous Level 1 employee support in seconds.
Lakeside Software is a leader in cloud-based digital experience management.
AnyDesk was founded in Germany in 2014. Its unique remote access software has been downloaded by more than 500 million users worldwide.
Cprime is a global consulting firm helping transforming businesses get in sync. We help visionary business leaders compose solutions, execute implementations, and perform against business goals.
EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies.
Experts in Cloud, On-Premise and Hybrid automation, Kelverion provide solutions and integrations that remove the manual process tying up IT staff; transforming the productivity, efficiency, and supportability of IT service automation.
HaloITSM is a flexible, all-inclusive ITSM (IT Service Management) solution. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality.
With our own software and world class vendors like BMC Software and Automation Anywhere, we will help you optimise and automate your workflows, improve productivity and reduce costs. With global offices, we specialise in complex implementations and w
With our own software and world class vendors like BMC Software and Automation Anywhere, we will help you optimise and automate your workflows, improve productivity and reduce costs. With global offices, we specialise in complex implementations and working in secure environments.
LINQ is a managed mobility services provider for all your corporate cellular needs. Our mission is to make a complicated industry uncomplicated through high-quality people-driven service. From internal operations to 1:1 customer support we approach e
LINQ is a managed mobility services provider for all your corporate cellular needs. Our mission is to make a complicated industry uncomplicated through high-quality people-driven service. From internal operations to 1:1 customer support we approach every interaction as an opportunity to make life ea
Our team of experienced professionals provide IT Service Management solutions that optimize workflow in a cost-effective manner. We use Dreamtsoft and ServiceNow as our tools of choice to support ITSM methodologies. These platforms allow us to provid
Our team of experienced professionals provide IT Service Management solutions that optimize workflow in a cost-effective manner. We use Dreamtsoft and ServiceNow as our tools of choice to support ITSM methodologies. These platforms allow us to provide flexible services that generate measurable succe
TSO (The Stationery Office) is a leading specialist publisher of professional and technical content with an impressive heritage and proven track record of delivery. TSO delivers high quality trusted content that is tailored to user needs for business
TSO (The Stationery Office) is a leading specialist publisher of professional and technical content with an impressive heritage and proven track record of delivery. TSO delivers high quality trusted content that is tailored to user needs for business-critical outcomes. TSO combines publishing and te
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