Supportworld Live
15
May
-
20
May
2022
When
Las Vegas
USA
Where

Each year, HDI unites the global IT service and support community for an epic conference & expo to share best practices, network, overcome similar challenges, and celebrate success. SWL is where smarter service starts, and better business begins.

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In 1989, HDI became the first professional association created for the technical support industry.

15 - 20 May 2022
In-Person

Speakers and Delegates
Industry Experts and Thought Leaders

CEO | Principal Advisor
Senior Director of Customer Experience
Executive Vice President
Director-Business Process Management
IT Service Management Architect

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user.

BeyondTrust

BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges.

Espressive

Espressive is the pioneer in AI for employee self-service, redefining how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard.

TeamViewer

As a global technology company and leading provider of a connectivity platform, TeamViewer makes it possible to remotely access, control, manage, monitor and repair devices of all kinds – from laptops and mobile phones to industrial machines and robo

ManageEngine

ManageEngine crafts the industry's broadest suite of IT management software.

Ivanti

The automation platform that makes every IT connection smarter and secure across devices, infrastructure and people to deliver personalized employee experiences.

Matrix42

Matrix42 Workspace Management makes corporate IT simple, cost-effective and secure. For IT staff and for users. Today's location-independent workers want future-ready, self-service digital workspaces.

Baramundi Software

baramundi provides companies and organizations with efficient, secure, and cross-platform management of workstation environments.

SolarWinds

SolarWinds is a leading provider of powerful and affordable IT management software.

Splashtop Inc.

Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals.

SOTI

SOTI is a proven innovator and industry leader for mobility and IoT management. Organizations around the world depend on SOTI to enable their strategies for mobile devices, applications, content, as well as endpoints for the Internet of Things.

SysAid Technologies Ltd.

SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster, smoother IT service.

IFS assyst

Global brands trust IFS assyst to automate complex business processes easily without fuss. We deliver frictionless customer and employee experiences, one intelligent workflow at a time.

Avatier

Avatier develops software and delivers services that automate IT operations. Our identity management and access governance solutions make organizations more secure and productive in the shortest time at the lowest costs.

Symphony SummitAI

Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert.

TeamSupport

TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and

InvGate

It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business.

C2 ATOM

Sherweb, a global cloud solutions provider and winner of many industry awards and recognitions, announced last October it has acquired C2, a Canadian IT leader specializing in integrated ITSM software solutions.

Rezolve AI

Rezolve.ai is an Employee Service Desk that brings quick, autonomous support and engagement to employees via Microsoft Teams. ?Rezolve.ai promises autonomous Level 1 employee support in seconds.

Halo Service Solutions

Halo Service Solutions is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud.

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