What’s all the fuss about?
In times when the attention span of a scroller in less than a second even as new technical and social global developments sweep in every minute, going gaga over an AI-powered chatbot shows how docile and impressionable the collective human race is – not to even mention the fickleness of it all in the context of the global narrative so quickly shifting from Metaverse and Blockchain to the ChatGPT, whose knowledge cutoff is 2021.
There is no doubt about the significance of this introduction to the technology. It was, since the last few years, only a matter of time. Artificial Intelligence has swept the floor off from under the feet of many of us; but this time, there’s a different catch– it was not Google who made the first move. And so, we can now brace ourselves for the show Google may put on to kill the ‘first mover advantage’ with Bard.
The event industry has, in the recent past, seen a lot of fluctuation with the virtual events taking a center stage with the influx of event tech, with the introduction of Metaverse, then with getting back to in-person events and now finally, with the advent of AI in tech. A lot of hope rides on the value that can be derived from Artificial Intelligence-fueled large language models to support the event industry and their application in the physical events. However, the current version of ChatGPT is based on GPT-3 and OpenAI is soon to release the much higher and accurate GPT-4, which not only surpasses GPT-3 in accuracy and speed but will also be more in coherence with human behavior.
Neither a tool, nor less than it
Before we get on with it, ChatGPT is not a tool. Its use requires a certain degree of specification in terms of input in order to get desired results. Since the outcome of all the queries put before ChatGPT will be text-based, it can be a little confusing as to its uses for physical events. Still, there are multiple ways in which event organizers can facilitate their event building efforts by using ChatGPT to their advantages. Some of the ways are discussed below.
Guest management: AI chatbots can be used to manage guest lists, RSVPs, and guest preferences. This can help event planners to create a personalized experience for guests and improve the overall guest experience.
Providing information and guidance: ChatGPT can answer frequently asked questions about the event, such as directions, schedule, and activities.
Handling inquiries and concerns: It can assist with inquiries and concerns raised by attendees, helping to alleviate the workload of event organizers and ensure a smoother experience for attendees.
Personalizing the experience: It can provide tailored recommendations to attendees based on their preferences and interests, such as suggesting sessions, activities, or food options.
Collecting feedback: Organizers can use ChatGPT to collect feedback from attendees about the event and the overall experience, which can be used to improve future events.
Facilitating networking: ChatGPT can provide attendees with suggestions for connecting with other attendees, such as facilitating introductions or suggesting areas of shared interest.