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Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.
25-25 January 2022
Artificial intelligence and predictive CX have the potential to transform CX initiatives by both identifying and shaping customer intent. This in turn has significant potential for businesses looking to increase engagement, retention and long term c
Event Ended
Virtual
Free
01-02 March 2022
Taking Customer Management into a New Stratosphere in a Human vs Digital Age We’re on the edge of a renaissance in customer management. We planned for a post-pandemic operating model, but as the ‘grand experiment’ of hybrid work plays out, CXM 2.
UK
Paid
London
26-27 April 2022
As technology transforms the industry, lead the revolution yourself. The window to redefine your insurance company is narrow, and it’s happening now. The industry is being inundated with the latest technology and overwhelmed with never ending data, l
USA
Chicago
06-07 July 2022
Customer Excellence In The Experiential & Hybrid Era Of Retail We are delighted to bring you the 10th edition of the CX Exchange for Retail – the annual meeting place for the most senior names in the industry to meet, exchange ideas, network and disc
20-22 July 2022
Customer Contact Week is heading back to Las Vegas this June 20-23, 2022! This year we look forward to continuing to bring our community together and navigating the new normals of our industry while tackling the biggest challenges.
16-18 August 2022
Customer experience has become the key differentiator in the financial services sector. Those businesses with the best customer experience see higher rates of customer acquisition, retention and development. A recent study found banks could expect
28-01 September 2022
As of March 1, 2022, vaccine verification requirements are no longer in effect in Washington State and King County. And as of March 12, 2022, indoor and outdoor mask mandates have been revoked from most settings.
Seattle
20-22 September 2022
Coming to a screen near you - a truly immersive Dreamforce experience from anywhere. Three days streaming live on two channels with 72 hours of content, global takeovers, and 200+ on-demand episodes.
San Francisco
11-12 October 2022
Largest iOS Event of the Year! Thousands of participants and top speakers from world-leading companies! Offline events are gone for some time, but the tech world doesn't slow down. The iOS community needs the platform to share the latest updates and
18-19 October 2022
After the initial whirlwind the pandemic caused for customer engagement and customer support, it’s a critical need for the global customer leaders to effectively create emotional connection in a digital age. Long term customer and employee loyalty an
05-06 December 2022
More than just an annual conference, NGPX is a community that unites America's best and brightest patient experience leaders to connect, inspire and transform healthcare. Through intimate networking events, inspiring idea exchanges, and unparalleled
Indian Wells
15-17 January 2023
New in 2023! The Consumer Product Showcase offers retail buyers and merchandisers the chance to meet with carefully selected small business owners to learn about their businesses and explore their products. The Consumer Product Showcase is open to al
New York City
09-09 February 2023
LET’S BUILD BETTER EXPERIENCES FOR YOUR CUSTOMERS Contact centres in the traditional sense are changing and in 2020 it was said that some contact centres made more changes in 10-weeks than they had in 20 years. The role of the agent is also changing
27-27 March 2023
While COVID-19 accelerated digital transformation projects and demonstrated their tremendous potential, the pandemic also highlighted the divide between skeptical buyers and early adopters of disruptive technology.
Hybrid
Orlando
27-30 March 2023
For over 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect is where the enterprise IT community gathers to exchange knowledge, network with
23-26 April 2023
Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer service and customer experience innovation. Creative networking that is not only fun but actually fosters real c
Fort Lauderdale
31-02 August 2023
Partner Summit, established in 2013, is the annual partner conference and expo hosted by Telarus. Now in its 11th year, the event has grown to host over 1500 attendees from the Partner and Supplier community. Bringing together experts in the cloud, t
Grapevine
17-19 October 2023
Introducing the Patient Experience Officer Exchange 2023: Shaping the Future of HealthcareWe are delighted to invite senior patient experience executives from the largest, fastest-growing, and most recognizable health systems and healthcare brand
Atlanta
15-17 November 2023
The CXO Exchange is an exclusive, invitation-only event specifically designed for senior CX (Customer Experience) leaders. The event aims to provide a platform for these leaders to benchmark their strategies, connect with peers, and identify solution