By proceeding, you agree to our Terms of Use and Privacy Policy.
After the initial whirlwind the pandemic caused for customer engagement and customer support, it’s a critical need for the global customer leaders to effectively create emotional connection in a digital age. Long term customer and employee loyalty and retention has been shattered. The customer expectations continue to rise.
Meet Speakers from Generali Italy, Zurich Insurance Company Ltd Germany, ERGO Insurance Germany, Proximus Europe, Hrvatski Telekom and Virgin Media O2 UK.
Go beyond the vanity metrics, know more about the dynamic duo – VOE & VOC, indulge in speech, text & interaction analytics and undertake omnichannel optimization.
Participate in interactive panel discussions, live Q&As, 1:1 meetings and AI networking. Build meaningful connections in the post-pandemic period.
BINA Conferences have provided platforms for debate across many industry sectors including: Telecommunication, banking & financial services, retail and FMCG, investment, IT, chemical & petro chemical.
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels.
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.
Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more.
AVOXI, the leading cloud communications platform specializing in contact center and virtual number solutions, simplifies how companies communicate with their customers.
Puzzel is the leading European provider of cloud contact centre solutions.
Solgari is the Dynamics 365 All-Channel Communications Solution for companies with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage o
All trademarks, registered trademarks, product names, and company names or logos mentioned in or on this site are the property of their respective owners.
A great community. Legit content. The kind of emails you actually look forward to.