Contact Luis

Speaking Engagements

  

Welcome to our virtual event In light of ongoing developments with COVID-19 and after thoughtful discussions with our Board of Directors and a few member companies, BINA has decided to move -Contact Centre Summit 2022 to a fully online, virtual experience. Attendees will be able to participate virtually in vital conversations around the Contact Ce

28-29 September 2022
  

After the initial whirlwind the pandemic caused for customer engagement and customer support, it’s a critical need for the global customer leaders to effectively create emotional connection in a digital age. Long term customer and employee loyalty and retention has been shattered. The customer expectations continue to rise.

18-19 October 2022