ICEM Summit Berlin

Paid

Welcome to our virtual event The rapidly changing world is bringing changes not only in technology but also in the customer himself. Events such as the pandemic brought new problems, such as job insecurity, fear of the future, social distancing, both physical and mental health problems and many more.

15-16 September 2022

Marketing & Advertising

Contact Center Summit Online

Paid

Welcome to our virtual event In light of ongoing developments with COVID-19 and after thoughtful discussions with our Board of Directors and a few member companies, BINA has decided to move -Contact Centre Summit 2022 to a fully online, virtual experience. Attendees will be able to participate virtually in vital conversations around the Contact Ce

28-29 September 2022

Marketing & Advertising

ECI Summit Europe

Paid

After the initial whirlwind the pandemic caused for customer engagement and customer support, it’s a critical need for the global customer leaders to effectively create emotional connection in a digital age. Long term customer and employee loyalty and retention has been shattered. The customer expectations continue to rise.

18-19 October 2022

Marketing & Advertising