Omdia Analyst Summit

While COVID-19 accelerated digital transformation projects and demonstrated their tremendous potential, the pandemic also highlighted the divide between skeptical buyers and early adopters of disruptive technology.

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Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.

27 - 27 Mar 2023

Speakers and Delegates
Industry Experts and Thought Leaders

CEO & Founder
Principal Architect
Co-Founder and Lead Analyst
Founder and Managing Partner
VP & GM, B2B
Principal Industry Analyst
Principal Analyst
Principal Analyst
Principal Analyst, Customer Engagement
Principal Analyst, Enterprise Communications

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Intel Corporation

Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations.

Lumen Technologies

We are a global company of approximately 38,000 professionals, dedicated to empowering businesses to produce amazing things.

Amazon Web Services (AWS)

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.


We bring companies and customers together on the #1 CRM. Sharing the news, events, and innovation you need to change the world for good.


At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge.


Zoom helps people stay connected so they can get more done together. From meetings, chat, phone, and webinars to conference room systems and online events, Zoom powers all your communication needs.


Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity.


At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly.


As one of the world’s leading providers of technology, communications, information and entertainment products, Verizon is transforming the way people, businesses and things connect.

AT&T Business

Find technology insights to help your business reach its potential – whether you’re mobilizing employees, connecting with customers, or updating cloud infrastructure thanks to AT&T business solutions.


Biamp is a leading provider of innovative, networked media systems that power the world’s most sophisticated audiovisual installations.


CallMiner is the global leader in conversation analytics to drive business performance improvement.


Intrado, Formerly West, is an innovative, cloud-based, global technology partner to clients around the world.


We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead.


Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward.


RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions.


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.


Cognigy.AI is the Enterprise Conversational Automation Platform for customer & employee service automation. Available in both on-Premise and SaaS, Cognigy.


Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk.


Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another.


NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.


BICS enables the global connectivity of people, applications and things wherever they are. We are at the heart of the communications ecosystem, bridging telecommunications services, and the needs of enterprises.


Based on pioneering technologies and contemporary design, EPOS designs, manufactures and sells high-end audio and video solutions for business professionals and gamers.


Plantronics and Polycom are now Poly. Our comprehensive set of smart endpoints for unified collaboration span personal and group communication systems, with a full range of headsets, desk and conference phones, and video collaboration solutions.

Digital future is headed where convenience and speed coexist with personal and human touch. People should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues. Kore.


Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries.


Making IT easy, anywhere. Since day one, we’ve helped people and businesses do their best work – simply and securely – from anywhere.?Today, work and life are intertwined. At GoTo, we like to think of ourselves as your go-to.

BlueJeans by Verizon

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. Our goal is to make video as easy and pervasive as audio communications and create visual experiences that people love.


We empower companies to build experiences customers love. After founding RelateIQ and successfully selling to Salesforce in 2014, we are revolutionizing how companies connect with their customers.


Khoros is a global leader in digital-first customer engagement software.


LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year.


Edify connects businesses with customers and employees with each other.


UJET is the world’s first and only cloud contact center platform for smartphone era CX.

Theta Lake

Theta Lake’s multi-award winning product suite provides compliance and security for modern collaboration platforms, utilizing over 40 frictionless partner integrations that include Webex by Cisco, Microsoft Teams, RingCentral, Slack, Zoom, and more.


IntelePeer creates smarter customer interactions, through its award-winning omnichannel communications solutions, powering automation with AI and analytics.


Yealink (Stock Code: 300628) is a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class quality, innovative technology and user ...


Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions.


Whether you’re training for your first marathon, learning Mandarin in your lunch breaks, or lounging on the couch in your PJs watching Sex and the City reruns (hey – we don’t judge), we love that you dance to the beat of your own drum.

Spectrum Enterprise

Spectrum Enterprise, a part of Charter Communications, is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers.

Bandwidth Inc.

Bandwidth is the universal communications platform that simplifies how businesses deliver integrated global experiences. It's flexible and ready to integrate with your entire communications stack.

Lenovo Infrastructure Solutions Group

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$70 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 75,000 people around the world, and serving millions of customers every day in 180 markets.


A problem isn t truly solved until it s solved for all Googlers build products that help create opportunities for everyone whether down the street or across the globe Bring your insight imagination and a healthy disregard for the impossible Bring eve


DTEN builds innovative communications technology creating the ideal environment to communicate and collaborate DTEN develops award winning collaboration solutions that combine all in one cutting edge features plug and play ease high quality performan


Neat designs simple and elegant video devices that make virtual meetings feel almost as real as meeting face to face Seamlessly bringing rich and meaningful experiences to people s work interactions and lives across any meeting space Neat devices hav


AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of advanced voice networking and media processing solutions for the digital workplace.


ViewSonic® inspires the world to see the difference between the ordinary and the extraordinary by providing excellence in visual solutions across software, hardware, and services. (formerly Regal Voice) is the outbound phone and SMS sales solution built to drive more conversations with your customers, so you can hit your growth goals way faster.

Bose Corporation

Bose Corporation was founded in 1964 by Dr. Amar G. Bose, then a professor of electrical engineering at the Massachusetts Institute of Technology.


Recognized as a global leader in collaboration display solutions, Avocor has an interactive display ideal for every environment.

ASC Technologies

ASC is a worldwide leading software provider for multi-channel recording, quality management and analytics addressing all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations.

Shure Incorporated

For more than 90 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value.


Shokz keeps on improving product user experience, more importantly, we relentlessly advance the underlying bone conduction technology. We have invented PremiumPitch+ and LeakSlayer technologies and are awarded over 200 patents globally.

IRIS Audio Technologies

IRIS is a revolutionary audio technology company with a mission to enable the world to Listen Well.


Spearline proactively tests & monitors critical business telecommunication services and identifies critical outages across global customer-facing contact numbers such as Toll / Toll-Free.


Sanas' technology is designed to revolutionize communication by giving multilingual speakers a choice when it comes to how they communicate. It's a step towards empowering individuals, advancing equality, and deepening empathy.

Ribbon Communications

Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally.

Omilia - Conversational Intelligence

At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience.

Fusion Connect

Your Connected, Secure, and Frictionless Work Environment Starts with Fusion Connect.


Unimax believes that administering PBX and voice messaging systems can be far less complex and costly, while delivering better service levels.


For businesses who want to meet customers on their terms, the solution lives within Thrio. Our flexible, scalable AI-powered contact center platform paves the way for friction-free sales and service.

Sound Control Technologies

Industry exclusive PTZ camera integration/extension solutions. Sound Control Technologies manufactures extension kits that deliver Power, Control, IR and Video over single or dual (application dependent) CAT5e or CAT6 cabling up to 300 feet.


SecureLogix secures voice and UC networks and lowers corporate expenses to enhance business operations.


Supercharge your organization’s growth with unified communications, collaboration and customer experience technology.


Mio powers seamless communication between Microsoft Teams Slack, Webex, and Zoom Team Chat. Key Features: - Find and message anyone. Users can directly message each other from their tool of choice. - Browse and join any public channel.

Konftel AB

Konftel is a leading company within collaboration endpoint solutions. Since 1988, our mission has been to help people in businesses around the world to have meetings regardless of distance.


IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Hiya Inc.

At Hiya, our mission is to modernize voice with trust, identity and intelligence. Our Voice Performance Platform connects businesses with their customers, protects people from spam and fraud calls, and helps carriers secure their networks for all.

Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction, with products spanning multi-channel call centers, CTI integration, IVR / Self-Service, operator attendant consoles, call recording and qualit


Virsae delivers unrivaled insights so organizations can proactively invest in Customer Experience and Employee Wellbeing initiatives.


VoiceInteraction provides cutting-edge speech recognition technology to create innovative solutions in an ever-growing number of application domains, such as Automatic Live Closed Captioning, Speech Transcription, Spoken Term Detection and Indexing,

Algo Communication Products Ltd

Founded in 1968, Algo has been a telecommunications or information technology company with over 50 years of experience developing, designing, and manufacturing communication endpoints.


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