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Senior Manager, Member Happiness (CX)
#zendesk #membership #contactcenter #customerservicemanagement
#Europe
Chandni is a veteran in the CX space with a demonstrated history of working with rapid growth businesses in the e-commerce environment within the fashion and beauty industry.
CEO
#aws #contactcenter #digitalworkplace
#NorthAmerica
Darin Cook CEO at Valorian
CX Technology Practice Leader
#ccaas #contactcenter #qualitymanagement #customerexperience #workforcemanagement
#Northamerica
Frank Wassenbergh is currently working as Contact Center Technology Practice Lead & Managing Partner at Cloudlinx.
Chief Executive Officer
#ccaas #alvaria #contactcenter #customerservice #customerexperience
Alvaria is the world leader in enterprise-scale customer experience and workforce engagement management. We are reshaping how brands serve their end customers with a broad customer experience platform
CEO & Founder
#womenintech #contactcenter #customerexperience #employeeexperience #workforcemanagement
Juanita Coley is currently CEO & Founder at Solid Rock Consulting.Responsible for contact center systems assessment ( including business case ROI development) procurement, and implementation.
Head of Ecosystem - Contact Center & Phone
#ai #cx #aws #amazonconnect #contactcenter
Kentis is the Head of Ecosystem for Zoom Contact Center and Zoom Phone. As part of the Product Org, he drives the Partner Strategy, recruiting key strategic partners and driving the product roadmap to
Founder and Managing Partner
#cx #ccaas #cloud #callcenter #contactcenter
As Co-Founder of Cloudlinx, my goal is help contact centers of all sizes navigate the complex road map moving their call center infrastructure to cloud based environments. From RFPs & Vendor selection
Director
#cx #outsourcing #contactcenter #customerexperience
#Asia
Experienced professional with an excellent track record of industry analysis, drawing deep insights and providing strategic advice to top management, identifying new business opportunities, conceptual
Senior Director Workforce Planning & Analytics
#staffing #contactcenter #callcentersolutions #operationsexecutive #budgetingandforecasting
Experience in contact centers and data analysis at various levels and across multiple industries. My immediate goal is to continue gaining skills and exhibiting dynamic strategies while performing in
CEO/President
#coaching #leadership #contactcenter #employeeengagement #andemployeeexperienceTalks
Customer focused Contact Center Industry Professional with over 30 years in contact centers spanning multiple industries to include client management, quality assurance, contact center leadership, and
Owner
#callcenter #healthcare #contactcenter #behavioralhealth #patientexperience
Michele has spent 13+ years leading large contact centers and front end processes for a Fortune 1000 health & wellness company and in the behavioral health industry. The last 5 years she has been in t
Senior Director of Customer Experience
#cx #contactcenter #customerservice #customersuccess #customerexperience
Nate Brown is a perpetual student of the world’s greatest experiences and the people who create them.