By proceeding, you agree to our Terms of Use and Privacy Policy.
As Co-Founder of Cloudlinx, my goal is help contact centers of all sizes navigate the complex road map moving their call center infrastructure to cloud based environments. From RFPs & Vendor selection to Project Management of the entire migration, Cloudlinx is one of the nation's leading experts on helping call centers avoid the pitfalls which we have seen so many others make. Making informed decisions around cloud based Contact Center as a Service is more challenging than ever before and I have built a team of industry veterans who can collaborate, procure, implement and manage their CCaaS networks as part of our unique four stage process. With my extensive experience in designing and implementing complex Cal Center solutions nationally, I have the unique insights and the necessary relationships with all the major carriers that service the business community and the challenges that both carrier and client face during an implementation or network expansion. As a career disrupter to "Business as Usual" in the contact center space, I am driven to transform the customer experience by working with CCaaS providers and my team to help clients see the mistakes in migrating to the cloud- BEFORE they make them. www.cloudlinx.
Talks About #cx #ccaas #cloud #callcenter #contactcenter
Preferred Locations #NorthAmerica