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In 1989, HDI became the first professional association created for the technical support industry.
27-28 April 2022
ICMI's Contact Center Expo: A Digital Experience offers the content you need from the comfort of your own desk. Expert and experienced, the inspirational keynote speakers will heighten you and your team's awareness on organizational excellence, unfla
Event Ended
Virtual
Paid
24-27 October 2022
ICMI's Contact Center Expo unites professionals looking to enhance the customer experience. From handling customer contacts to figuring out system stability and accessibility issues, attendees look to our event for effective solutions to common indus
Canada
Ontario
01-03 February 2023
Following our successful return to an in-person 2022 event, our Advisory Board has already begun work on the 2023 agenda, identifying topics that are top-of-mind across the captive industry. Details on the 32nd edition of the Business Insurance World
USA
Miami