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ICMI's Contact Center Expo unites professionals looking to enhance the customer experience. From handling customer contacts to figuring out system stability and accessibility issues, attendees look to our event for effective solutions to common industry challenges.
You can connect with professionals at the event to understand new strategies, tactics, and solutions to keep up with the rapidly evolving technologies.
With famous authors and experts you can take a deep dive to learn how to connect better at the workplace and using EQ to buffer stress.
Learn how you can create a culture of experience that improves customer experience and employee engagement, reduces attrition and inspires growth.
06-07 May 2024
LambdaConf returns in its first edition after the pandemic, reimagined as a multi-disciplinary developer conference featuring thought-provoking, entertaining, and mind-blowing talks and workshops that will forever change the way you write software.La
Starts in 7 days
USA
Paid
Colorado
Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.
We bring companies and customers together on the #1 CRM. Sharing the news, events, and innovation you need to change the world for good.
CallMiner is the global leader in conversation analytics to drive business performance improvement.
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels.
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries.
Khoros is a global leader in digital-first customer engagement software.
Edify connects businesses with customers and employees with each other.
Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level.
In 1989, HDI became the first professional association created for the technical support industry.
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded.
CCT is leading the way in Multi-Experience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions.
NobelBiz is the leading innovator in the Contact Center Technology industry. Based in Cheyenne, WY, NobelBiz has grown to serve Contact Centers globally providing World-Class Voice Services, Cloud Contact Center, and Omnichannel solutions. NobelBiz
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