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ICMI's Contact Center Expo: A Digital Experience offers the content you need from the comfort of your own desk. Expert and experienced, the inspirational keynote speakers will heighten you and your team's awareness on organizational excellence, unflappable leadership, and a healthy, productive culture.
With an atmosphere of collaboration, you will refresh your skillset, find creative takeaways, and learn new techniques.
Inspirational keynote speakers will heighten you and your team's awareness on organizational excellence, unflappable leadership, and a healthy, productive culture.
The new agent track provides valuable professional development for your team at no cost as the event offers the content you need from the comfort of your own desk.
02-03 May 2024
NEHRA’s Developing HR Fundamentals Program provides HR professionals who are new to the HR field, are moving from a specialist to a generalist role, or who work within smaller organizations and wear many hats, with a solid foundation for a well-round
Starts in 16 days
Hybrid
Paid
Newport
Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.
We bring companies and customers together on the #1 CRM. Sharing the news, events, and innovation you need to change the world for good.
Google Chrome Enterprise provides the OS, browser, and devices your business needs to cloud-power your workforce. It empowers IT with the cloud-first, user-friendly business capabilities of Chrome OS, Chrome Browser, and Chrome devices.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries.
Khoros is a global leader in digital-first customer engagement software.
Edify connects businesses with customers and employees with each other.
Anexinet delivers the outcomes modern organizations require by turning disruption into opportunities via modern solutions that provide dependable, measurable results. We understand that every digital transformation journey is unique.
UJET is the world’s first and only cloud contact center platform for smartphone era CX.
The most reliable cloud Contact Center Solution, powered by Plivo’s trusted cloud communications platform, helps you exceed customer needs, keep your agents productive, and identify coaching opportunities in real time.
Increase conversions, deliver a world-class customer experience, and decrease ramp time with Balto’s Real-Time Guidance for contact centers. Balto is the #1 Real-Time Guidance for contact centers.
Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level.
In 1989, HDI became the first professional association created for the technical support industry.
Starbucks is committed to caring for the health and well-being of our partners and customers as we serve our communities through the lens of Our Mission and Values, and continue to navigate the COVID-19 pandemic.
Regal Voice powers timely, personalized calls and text message conversations as part of B2C outreach and sales. We believe businesses should talk with their customers at important moments instead of just emailing them.
With offices across the globe and certified by leading technology providers including Avaya, Microsoft, and Cisco, Geomant is a well-established, innovative Software Developer and Systems Integrator specializing in solutions that improve efficiency,
Migrating a contact center to the cloud can seem a strenuous task.
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