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In 2023 there is no shortage of opportunity in the CX space. With a focus on digital and a need for innovation, brands are making major strides in delivering more exceptional, seamless and high quality experiences for customers. But these haven’t come easy — brands continue to struggle to meet customer demands as stakes progressively become higher.This event will break down the leading trends, most persistent challenges and greatest opportunities for customer contact leaders. Join us for an inside look at the top pain points hindering major organizations and a comprehensive breakdown of the technologies and strategies leaders are implementing to address them.Speakers will also cover the most important customer experience trends of the moment and share key opportunities to meet rising customer expectations and deliver exceptional support.
Delve into future trends, challenges and opportunities of customer experiences.
Discover innovative approaches, technologies, and trends that will empower you to deliver exceptional customer experiences and drive business growth.
Get involved in exclusive sessions to cover the most important customer experience trends and share critical opportunities to meet rising customer expectations.
Prepare to be inspired by industry professionals as they discuss major business challenges and the technologies as well as methods they use to solve them.
The Customer Management Practice (CMP) acts as a complete research, marketing and business development partner, and resource hub to the customer management sector.
UJET is the world’s first and only cloud contact center platform for smartphone era CX.
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