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Join us at the CCW Executive Exchange, a premier event in the world's largest customer contact event series. This exclusive gathering is designed specifically for senior CX and Customer Contact Leaders who are seeking to stay at the forefront of industry trends and overcome critical business challenges.Taking place in August 2023, this invitation-only event offers a unique opportunity to benchmark against industry peers, foster valuable connections, and discover innovative solutions that drive business success.With a carefully curated agenda featuring over 25 highly crafted sessions, we address the strategic issues that senior executives have identified as top priorities. Our two-fold approach focuses on enhancing both customer experience and employee experience, recognizing the crucial interplay between the two.Throughout the event, you will have the chance to engage in thought-provoking discussions, gain insights from industry experts, and participate in interactive workshops. These sessions are designed to provide actionable strategies and best practices that you can implement immediately within your organization.By attending the CCW Executive Exchange, you will join a select group of influential leaders who are shaping the future of customer contact and CX. Network with industry luminaries, forge valuable partnerships, and discover cutting-edge technologies that can revolutionize your customer engagement strategies.Don't miss this unparalleled opportunity to connect with the best minds in the industry and uncover solutions to your most pressing business challenges. Join us at the CCW Executive Exchange and unlock new pathways to success in the rapidly evolving world of customer contact.
Gain insights from industry experts and enhance your customer contact operations.
Expand your knowledge of customer contact trends and effective strategies for optimizing customer interactions and acquiring insights to drive performance.
Engage in peer-to-peer exchanges, roundtable discussions, and case study presentations that delve into real-world challenges and success stories.
Come away to the next level of motivation from personal experiences shared by the industry big shots, igniting new ideas to reimagine your customer operations.
The Customer Management Practice (CMP) acts as a complete research, marketing and business development partner, and resource hub to the customer management sector.
At Sprinklr, our mission is to enable every organization on the planet to make their customers happier.
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels.
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually.
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company.
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year.
UJET is the worldโs first and only cloud contact center platform for smartphone era CX.
๐ฌ iAdvize is the only conversational platform which combines the best of human and AI to optimize customer experience: https://www.iadvize.com/us/ ๐ iAdvize allows over 2,000 brands in 100 countries to humanize digital experiences.
Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries โ customer service, sales, HR, education and more.
SecureLogix secures voice and UC networks and lowers corporate expenses to enhance business operations.
At Hiya, our mission is to modernize voice with trust, identity and intelligence. Our Voice Performance Platform connects businesses with their customers, protects people from spam and fraud calls, and helps carriers secure their networks for all.
Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industryโs most accurate AI engine that analyzes 100% of interactions across channels, Observe.
Bright is a global immersive learning and skill development company that uses simulations practice and AI NLP powered personalized coaching to build skilled experienced and fulfilled contact center teams Its immersive learning that transforms by enab
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest Our real time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from ever
Zenarate AI Coach helps leading brands develop confident top performing agents through Simulation Training Zenarate s AI Coach is used worldwide every day in over a dozen countries including the U S Canada Mexico Philippines India and Europe in 13 la
CX Effect is a technology outfitter focused exclusively on customer experience. We help organizations map solutions and gear up for digital transformation.
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction, with products spanning multi-channel call centers, CTI integration, IVR / Self-Service, operator attendant consoles, call recording and qualit
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction, with products spanning multi-channel call centers, CTI integration, IVR / Self-Service, operator attendant consoles, call recording and quality monitoring, outbound predictive dialer, knowledg
Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience. Our patented AI-powered technology processe
Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience. Our patented AI-powered technology processes the massive amounts of data generated by your ce
The next-generation Knowledge Management software designed to help companies visualize and navigate processes.
We seamlessly connect top brands with customer service experts to humanize brand experiences. Let's work together! #Hiring | Explore our current opportunities.
We make digital ๐ก๐ฎ๐ฆ๐๐งโข by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our m
We make digital ๐ก๐ฎ๐ฆ๐๐งโข by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered expe
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