World Connection

World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America. Currently headquartered in Guatemala, we have expanded operations to Boise, Idaho. We have developed a reputation with our clients as being a leader and preferred partner in Sales, Customer Service, Technical support and Back Office work, outperforming our clients’ much larger BPO partners within months and often within weeks of launch. We are absolutely flexible to meet all of your business needs and provide the individual attention you need and want from an outsourced partner. At World Connection, we understand that our success depends on your success. You will never be just another customer at World Connection. You will always have direct access to everyone from your agents, all the way up to the president of the company, who will be personally involved with your project or campaign.