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Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe. We are industry leaders in Net Promoter Score (NPS), Customer Satisfaction (CSAT) and employee retention for customer care, account management, first-party collections, and technical support for our customers. Headquartered in Arizona with 4,000+ global team members, we deliver extraordinary cost effective, robust 24/7 onshore and offshore support models. Valor provides extraordinary experiences to enable its customers to align people, process and technology resulting in happy and timely outcomes. We infuse culture by our talented team, innovation leveraging best in class technology, operational excellence using LEAN and Agile framework. At Valor our goal is to become an extension of our customer’s team and culture to provide extraordinary service.
01-03 October 2023
Today’s contact center is the foundation of the modern customer relationship. In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Event Ended
USA
Paid
Litchfield