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Customer Experience & Contact Center Forum 2023
01
Oct
-
03
Oct
2023
When
Litchfield

USA
Where

Today’s contact center is the foundation of the modern customer relationship. In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

Why Attend

Customer Experience & Contact Center Forum 2023

Stay ahead of privacy regulations, connect with privacy leaders, and safeguard data privacy.

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Learn from privacy experts and thought leaders on emerging privacy trends, regulatory updates, and effective privacy management strategies. Acquire practical knowledge and tools to navigate complex privacy landscapes and safeguard data privacy.

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Engage with a community of privacy professionals, chief privacy officers, and industry influencers. Network, share insights, and collaborate through interactive sessions, panel discussions, and peer-to-peer exchanges.

Be inspired

Listen to and interact with some of the most influential voices. Network with a community of privacy professionals, chief privacy officers, and industry influencers.

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Speakers and Delegates
Industry Experts and Thought Leaders

Aviad Stein
Global Head of Innovation
Aaron Fischer
Chief Customer Officer
Porter Marshall
Board Member
Tiahna Mcdowell
Director, Customer Experience Programs & UX Practice Management

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Qualtrics

Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands.

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CallMiner

CallMiner is the global leader in conversation analytics to drive business performance improvement.

CallMiner is the global leader in conversation analytics to drive business performance improvement.

Verint

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.

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Khoros

Khoros is a global leader in digital-first customer engagement software.

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Laivly

Meet Laivly, an attended AI platform designed specifically for contact centers. We equip friendly humans with intelligent automations to create the best customer experiences on the planet.

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OfficePartners360

OfficePartners360 was founded in 2006 by experienced business entrepreneurs on a relationships-first philosophy.

OfficePartners360 was founded in 2006 by experienced business entrepreneurs on a relationships-first philosophy.

Bright Software, Inc.

Bright is a global immersive learning and skill development company that uses simulations practice and AI NLP powered personalized coaching to build skilled experienced and fulfilled contact center teams Its immersive learning that transforms by enab

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Cresta

Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest Our real time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from ever

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Replicant

Replicant was founded on the belief that machines are ready to have useful complex conversations that will transform the way we interact with the world starting with customer service As a leader in Contact Center Automation Replicant helps companies

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