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A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.
01-02 March 2022
Taking Customer Management into a New Stratosphere in a Human vs Digital Age We’re on the edge of a renaissance in customer management. We planned for a post-pandemic operating model, but as the ‘grand experiment’ of hybrid work plays out, CXM 2.
Event Ended
UK
Paid
London
23-26 April 2023
Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer service and customer experience innovation. Creative networking that is not only fun but actually fosters real c
USA
Fort Lauderdale
19-21 June 2023
Welcome to Genesys Xperience 2023, where we revolutionize the way personalized Customer Experience (CX) is delivered on a grand scale. Join us in the vibrant city of Denver, Colorado for an immersive in-person event that will inspire and empower you
Denver
19-20 September 2023
The CXFS Summit is the only event dedicated exclusively to customer experience in financial services. It unlocks hidden CX potentials through elevated CX leaders from a range of financial sectors across the globe. This innovative conference will make
Canada
Toronto
20-22 September 2023
This fall, September 20-22, 2023, we are headed to Nashville, TN, for Customer Response Summit (CRS). We’re excited to bring our global customer experience (CX) leader community together in the Music City, at the luxurious Grand Hyatt Nashville which
Nashville
22-25 October 2023
The Customer Contact West 2023 conference is a two-day event that will provide attendees with the latest insights and best practices in customer contact. The conference will feature presentations from industry experts, networking opportunities, and h
Huntington Beach