4th Annual Customer Experience for Financial Services Summit 2023


The CXFS Summit is the only event dedicated exclusively to customer experience in financial services. It unlocks hidden CX potentials through elevated CX leaders from a range of financial sectors across the globe. This innovative conference will make you reimagine infrastructures and create spontaneous CX data driven experiences that your customers will remember. Leave with strategies to help increase your customer retention, ROI and brand credibility.

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Customer Experience Canada


Welcome to North America’s premier event series that attracts leaders from all areas across the Customer Experience industry to tackle key issues and challenges, in addition to showcasing the latest innovations in digital customer engagement. Our many events in this series include the Customer Experience Strategies Summit, Customer Experience for Financial Services Summit, Customer Success Summit and Digital Customer Experience Summit.

19 - 20 Sep 2023

Speakers and Delegates
Industry Experts and Thought Leaders

Senior Vice President - Business & Professional Banking Regional Manager
Executive Director, Head of CB Commercial Card
Vice President, Integrated Marketing | Morgan Stanley at Work
Vice President, Digital Products and CX Analytics
Vice President - IT Security
VP, Head of Client Experience Marketing
VP, Head of Product & Design
Vice President of Corporate Partnerships and National Market Development
Global Head, Digital Transformation
Managing Director
SVP, Digital Product Management, North America

Sponsors and Exhibitors
Brand, Media and Promotional Partners

HGS - Hinduja Global Solutions

A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.


Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value--where customer, employee, and business needs come together.


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