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Thomas A. Schaefer is the Director and Head of Digital Customer Experience at Freedom Mobile, a leading wireless telecommunications provider in Canada.As the Director and Head of Digital Customer Experience, Thomas A. Schaefer is responsible for overseeing the development and execution of Freedom Mobile's digital strategy, with a focus on enhancing the customer experience across all digital touchpoints. He leads a team of professionals responsible for website and app development, customer journey mapping, and digital marketing, and works closely with other leaders within the organization to ensure that the digital customer experience aligns with the company's overall strategic goals and priorities.Thomas A. Schaefer has a wealth of experience in digital marketing and customer experience, with a proven track record of driving growth and innovation in the telecommunications industry. Prior to joining Freedom Mobile, he held leadership positions at several other telecommunications companies, where he oversaw digital marketing and customer experience initiatives. He has experience in a variety of areas, including website and app development, user experience design, and digital advertising, and has a strong understanding of emerging digital trends and technologies. Additionally, Thomas A. Schaefer is a sought-after speaker and has presented at numerous conferences and events on topics related to digital marketing and customer experience.
Talks About #DigitalCustomer
Preferred Locations #NorthAmerica