Bryan Cohen

Director, Digital Content Systems

‍Moderna

Director, Digital Content Systems

‍Moderna

#digitalcustomer

#NorthAmerica

Leader of strategy, planning, execution, architecture, road-mapping, and oversight for delivery of Digital platform solutions using vision and connected teams.

Evan Gerber

Vice President, Digital Customer Experience and Design

‍VF Corporation

Vice President, Digital Customer Experience and Design

‍VF Corporation

#digitalcustomer

#NorthAmerica

Evan Gerber is the Vice President of Digital Customer Experience and Design at VF Corporation. VF Corporation is a global apparel and footwear company that owns a portfolio of brands, including The No

Max Ball

Principal Industry Analyst

‍Forrester

Principal Industry Analyst

‍Forrester

#digitalcustomer #product

#NorthAmerica

Max is on Forrester’s digital customer and collaboration team serving customer service and technology leaders focused on transforming customer service engagement.

Thomas A. Schaefer

Director - Head of Digital, Digital Customer Experience

‍Freedom Mobile

Director - Head of Digital, Digital Customer Experience

‍Freedom Mobile

#DigitalCustomer

#NorthAmerica

Thomas A. Schaefer is the Director and Head of Digital Customer Experience at Freedom Mobile, a leading wireless telecommunications provider in Canada.

As the Director and Head of Digital Custo