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Speaking Engagements

  

Welcome to the 9th annual CX Exchange for Banking, Financial Services and Insurance. 9 years of CX innovation, digitization and enhanced experiences, all conjoining to what after two years of a global pandemic and economic uncertainty is becoming a new, defining era of Customer Excellence. Brand loyalty is dead. The customer journey is dying.

12-13 October 2022
  

Welcome to the 10th annual CX Exchange for Banking, Financial Services and Insurance. A decade of CX innovation, digitization and enhanced experiences, all conjoining to what after two years of a global pandemic and economic uncertainty is becoming a new, defining era of Customer Excellence.

Brand loyalty is dead. The customer journey is dyi

10-11 October 2023