Mario Guisado

Director, Customer Support

Mario Guisado is the Director of Customer Support at xMatters, Inc., a cloud-based intelligent communications platform that helps organizations automate and streamline their IT incident management processes. In his role, Guisado leads a team of support professionals who are responsible for ensuring that xMatters' customers receive the highest level of support and service. He has over 20 years of experience in the technology industry, with a focus on customer support, operations, and project management. Prior to joining xMatters, Guisado held leadership positions at several other technology companies, including ServiceNow and VMware. He is passionate about customer satisfaction and works to ensure that xMatters' customers receive timely and effective solutions to their technical issues.

Talks About
#customersupport #operations #project

Preferred Locations
#NorthAmerica