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Reviews
Community
Elevate CX
27
Apr
-
29
Apr
2023
When
San Diego
USA
Where

Learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions. We carefully plan our agenda to include lots of curated social time as well, so you’ll be able to meet new contacts and build lasting, genuine relationships. Most of our attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists.

Why Attend

Elevate CX

Expand and improve your knowledge & cultivate your network.

Grow

Analyze top metrics to prove value in a market downturn, the support leader compass & learn how to guide your team through tough times & reduced budgets.

Experience

Connect with customer support managers, CX directors of CX, customer advocates, QA & others to build lasting, genuine relationships.

Be inspired

Scale your team, explore the latest trends in CX & gain expert insight into how legacy brands are evolving their customer support solutions.

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ElevateCX is produced and curated by Sarah Hatter, founder of CoSupport and author of The Customer Support Handbook. A maven of customer support and success, Sarah’s passion is curating the ElevateCX community to provide leadership opportunities, career growth, and mentorship through events and original media. You can hire her to speak, teach, or consult with your team about CX, team culture, or Lord of the Rings.

27 - 29 Apr 2023
In-Person

Speakers and Delegates
Industry Experts and Thought Leaders

Christopher Martinez
Founder
Sarah Hatter
Founder
Tue Søttrup
CXPA European Leadership Council member
Andrew Rios
Founder
Mercer Smith
VP, CX Insights and Community
Heidi Craun
VP of Customer Experience
Mario Guisado
Director, Customer Support
Erica Clayton
Vice President of Artist Support & Operations
Matt Dale
Founder
Nicholas Zeisler
Principal
Jessica Yoo
Customer Support Manager
Kat Gaines
Developer Advocate

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Gorgias

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants? back-office. It allows merchants to manage all their support from one place.

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants? back-office. It allows merchants to manage all their support from one place.

PartnerHero

PartnerHero is the BPO for companies that care about quality and people. We connect talented and capable people from all over the world with innovative companies who care about business metrics and values. We're big fans of integrity, finding the rig

PartnerHero is the BPO for companies that care about quality and people. We connect talented and capable people from all over the world with innovative companies who care about business metrics and values. We're big fans of integrity, finding the right fit, and bringing opportunity to places that ha

Kodif

Customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers.

Customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers.

Organizer

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