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Katrina Taylor is the Principal UX Designer at lululemon. A digital innovator for over 16 years, Katrina is a passionate practitioner of customer empathy, epic storytelling and taking smart risks. She believes agility, active listening and a laser-focus on customer needs are the key ingredients to exceptional digital teams and experiences. Katrina is a graduate of Dana College and holds a Master of Science in New Media from Syracuse University’s Newhouse School. She lives in Seattle with her husband and two dogs.
Talks About #cx #ces #4rocks #cxstrategy #cxtransformation
Preferred Locations #NorthAmerica
Featuring the best and the brightest of today’s corporate strategy, customer experience and employee experience leaders, the THRIVE program fosters an intimate and collaborative experience.