Katrina Taylor

Principal UX Designer

‍lululemon

Principal UX Designer

‍lululemon

#cx #ces #4rocks #cxstrategy #cxtransformation

#NorthAmerica

Katrina Taylor is the Principal UX Designer at lululemon. A digital innovator for over 16 years, Katrina is a passionate practitioner of customer empathy, epic storytelling and taking smart risks. She

Sean Albertson

Head of Client Experience Measurement & Analytics

‍Charles Schwab

Head of Client Experience Measurement & Analytics

‍Charles Schwab

#cx #ces #4rocks #cxstrategy #cxtransformation

#UnitedStates

Sean Albertson is the Head of Client Experience Measurement & Analytics at Charles Schwab. Sean and his team provide analysis and actionable insights to leaders within the Investor Services, Advisor S