Contact Casey

Speaking Engagements

  

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

19-21 March 2023
  

For executives in hospitals and healthcare, the stakes have never been higher Modern patients expect more from providers than ever before. Companies that ignore those expectations do so at the risk of potentially existential peril, while those that succeed may gain patients for life.