Bryan Riter

Director, Customer Care

Bryan Riter is the Director of Customer Care at Deckers Brands, a footwear and apparel company that owns brands such as UGG, Teva, and Hoka One One. In his role, Riter is responsible for overseeing the company's customer care operations, including customer support, order management, and fraud prevention, with a focus on delivering a seamless and exceptional customer experience. He brings extensive experience in customer care and operations, having previously held senior roles at companies such as Kate Spade, J.Crew, and Tory Burch. Riter is also a thought leader in the customer care industry and has been featured in various publications, sharing his insights on topics such as customer experience, employee engagement, and leadership development. He is committed to building a customer-centric culture at Deckers Brands that drives innovation and growth while delivering exceptional value to its customers.

Talks About
#customercare #operations #

Preferred Locations
#NorthAmerica