Alicia Hassman

Customer Care Strategy & Technology Leader

‍Westfield Insurance

Customer Care Strategy & Technology Leader

‍Westfield Insurance

#CustomerCare #technology

#NorthAmerica

Alicia Hassman is the Customer Care Strategy & Technology Leader of Westfield Insurance

Brooke Sellas

Founder & Chief Executive Officer

‍B Squared Media, LLC

Founder & Chief Executive Officer

‍B Squared Media, LLC

#customercare #customerexperience #socialmediamarketing #customerexperiencemanagement

#Northamerica

Brooke B. Sellas is the CEO & founder of B Squared Media, an award-winning digital marketing agency focusing on social media management, advertising, and social-led customer care. Her marketing mantra

Bryan Riter

Director, Customer Care

‍Deckers Brands

Director, Customer Care

‍Deckers Brands

#customercare #operations #

#NorthAmerica

Bryan Riter is the Director of Customer Care at Deckers Brands, a footwear and apparel company that owns brands such as UGG, Teva, and Hoka One One. In his role, Riter is responsible for overseeing th

Chris Carlin

Director of Customer Care

‍Collectors

Director of Customer Care

‍Collectors

#customercare #customerexperience

#NorthAmerica

Chris Carlin, the Director of Customer Care at Collectors, boasts a rich 24-year tenure in the sports collectibles category, having made significant contributions at the Upper Deck Company before join