Alvin Stokes

Chief Customer Contact Officer

Performance-driven marketing professional with a distinguished career hallmarked by solid accomplishments in developing and executing top flight strategies for customer acquisition and retention winback. Persuasive communicator and team leader, with exceptional public speaking, presentation and networking skills, adept at engaging the buy-in and support of key executives and stakeholders in executing high-level marketing initiatives. CRM expert with an exceptional track record of performance in directing high-level customer acquisition and retention strategies that have consistently produced exceptional bottom line results. Catalyst for change, innovation, and process improvement with a strong commitment to achieving corporate goals. Areas of expertise include customer conversion and retention initiatives, predictive modeling and program execution, strategic market messaging and customer segmentation strategies.

Talks About
#callcenter #customerretention

Preferred Locations
#NorthAmerica