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Experienced and enthusiastic CX & innovation leader with expertise in building a customer experience program from the ground up in B2B and B2C environments. Highly skilled in managing change initiatives, employee engagement efforts, cross-functional decision-making and program management. Inspired by opportunities to showcase design thinking methodology to shape business strategy and organizational process. Successful track record of aligning execution, communication, and culture with customer needs and priorities. Passion for helping people achieve their potential.
Talks About #customercentric #customerfocused #leadershipskills #customerexperience #customerexperiencedesign
Preferred Locations #NorthAmerica