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As senior vice president and the Chief Experience Officer for Northwell Health, Sven Gierlinger is an influential and international thought leader. His visionary approach disrupts the status quo and has built an engaging, innovative, and collaborative culture, that drives organizational growth and patient loyalty through the patient experience.Mr. Gierlinger came to Northwell Health from the Henry Ford Health System in Detroit, MI, where he served as vice president of Hospitality and Service Culture, responsible for creating a superior and consistent service experience for patients, visitors and employees. Mr. Gierlinger worked closely with leadership to drive culture change around improving the customer experience in every encounter across the system.
Talks About #foodismedicine #humanexperience #northwellhealth #patientexperience #customerexperience
Preferred Locations #NorthAmerica