Mike Beaubrun

Director, Global Head of Customer Experience

Mike Beaubrun is the Director and Global Head of Customer Experience at Condé Nast, a global media company that publishes some of the world's most iconic brands, such as Vogue, The New Yorker, and Wired. In his role, Beaubrun is responsible for overseeing the company's customer experience strategy across its portfolio of brands, including customer support, audience engagement, and data analytics, with a focus on creating a seamless and engaging experience for Condé Nast's readers and viewers around the world. He brings extensive experience in customer experience and digital transformation, having previously held senior roles at companies such as IBM and Accenture. Beaubrun is also a thought leader in the customer experience industry and has been featured in various publications, sharing his insights on topics such as digital innovation, omnichannel strategy, and customer-centric culture. He is committed to driving growth and innovation at Condé Nast through customer-centricity and digital transformation.

Talks About
#customerexperience

Preferred Locations
#NorthAmerica