Michael Dixon

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Michael Dixon

Senior Director of Customer Experience

LA Metro

Experienced in strategic problem solving and project/budget management in the implementation of customer service campaigns for national brands. Strong creative and analytical skills, with a proven ability to demonstrate data interpretation and idea generation. Also have strong experience in customer service and sales, fully resolving escalated issues and making brand advocates. Possess a very driven, dynamic, positive, and results-oriented attitude.

Talks About
#customerexperience #marketing

Preferred Locations
#Northamerica

Speaking Engagements

The CX Exchange

Paid

The CX Exchange, North America’s premier invitation-only meeting for senior CX decision-makers, is designed to help you deliver a unified customer-first strategy, transforming your entire workforce into CX champions and helping your enterprise embrace change.

28-29 March 2023

Marketing & Advertising

The CCW Executive Exchange 2023

Free

The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is built for today's senior CX and Customer Contact Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.

01-03 November 2023

Marketing & Advertising

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Michael Dixon

Senior Director of Customer Experience

Speaking Engagements

The CX Exchange

The CCW Executive Exchange 2023