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Liis Saar is the Senior Director of CX (Customer Experience) at FabFitFun, a lifestyle subscription box company that delivers beauty, fashion, wellness, and home goods products to its customers. In her role, Saar is responsible for overseeing the end-to-end customer experience, from order fulfillment to customer support, ensuring that the company delivers a seamless and delightful experience to its members. She brings extensive experience in customer experience and operations, having previously held senior roles at companies such as Curology and Joybird. Saar is also passionate about empowering women in leadership and has been featured in various publications, sharing her insights on topics such as diversity and inclusion, women's leadership, and career development. She is committed to building a customer-centric culture at FabFitFun that drives innovation and growth while delivering exceptional value to its members.
Talks About #beauty #fashion #wellness #
Preferred Locations #NorthAmerica
At this year’s Gladly Connect Live, you’ll learn new ways to deepen customer relationships and strengthen brand loyalty for your business with real-world, actionable strategies and fresh industry insights.