Leslie Baker

Chief Operating Officer & Chief Experience Officer

With over 20 years’ experience in Healthcare and management, Leslie Baker is a subject matter expert in practice management, education and training, technology & workflow/process improvement. In prior roles, Leslie demonstrated a strong track record in Practice Administration, marketing and technology. She supported the implementation of several medical management tools & solutions that resulted in improved revenue. Specifically, utilizing these skills & expertise she protected a practice from economic crisis, thereby increasing revenue year over year. Leslie was pivotal in retaining high potential employees and developed a bonus incentive plan during this transition. She also created workflows to eliminate patient wait room time, streamline the check-in process, & improve the overall patient experience.

Talks About
#operations #management

Preferred Locations
#Northamerica