Laura Cooley

Editor-in-Chief

I aim to enhance both individual and collective well-being through thought-leadership, business and program development, and academic scholarship.

In my role as Editor-in-Chief at The Journal of Patient Experience, an open-access peer-reviewed academic publication, I lead a team dedicated to creating influential content focused on patient experience research and education. During my tenure, I led a significant increase in article submissions and readership, a testament to my growing influence in the field.

During my 12-year service to The Academy of Communication in Healthcare, I consistently formed strategic alliances, generated new business opportunities, and managed a robust portfolio of enterprise affiliates. Through strategic development and management, I played a pivotal role in closing complex deals and fostering long-term client relationships, resulting in remarkable annual sales revenue growth. Additionally, I am Co-Editor for “Communication Rx: Transforming Healthcare through Communication and Relationships”, a popular book in the McGraw-Hill Professional Series.

Talks About
#trust #equity #communication #patientexperience #relationshipcentered

Preferred Locations
#Northamerica