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Jim Kalbach is an author, speaker, and instructor on design, customer experience, collaboration, and strategy. In 2020, he cofounded the JTBD Toolkit, a comprehensive online resource on the topic of jobs to be done.
Talks About #strategy #customerexperience
Preferred Locations #NorthAmerica
HXD has been thoughtfully designed to create a community that is inspired to make things happen. Workshops and other interactive activities will connect you with other doers across the healthcare ecosystem.
