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Ismail Pathan is the Director of Customer Experience at Novel. Prior to this, he served as the Director of Customer Success with Aktivate and prior to that, as Manager in Customer Success with Reonomy.
Talks About #CustomerExperience
Preferred Locations #NorthAmerica
Customer expectations are never static — with the rise in digital technology, on-demand service, and over-the-top experiences, customers now expect more than ever before.