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Speaking Engagements

  

Welcome to Opal Group’s premier event for senior patient experience leaders! Transforming the Human Experience. Better patient experiences can provide better healthcare outcomes, improve patient engagement and build patient loyalty.

19-20 September 2022
  

thINc360 – The Healthcare Innovation Congress brings together executives across all sectors of healthcare to discuss pressing issues facing the industry and strategies to accelerate innovation and transformation.

20-22 June 2023
  

Join us for an extraordinary and intentionally unconventional event: Ignite and Deliver Your Unique Brand Commitment Immerse yourself in a transformative experience: Zone 1: Embracing Digital Innovations for Enhanced Customer Engagement Zone 2: Catalyzing Results-Oriented Customer Experience Strategies Date: July 17 – 19, 2023 Venue: Loews Vanderbi

  

Introducing the Patient Experience Officer Exchange 2023: Shaping the Future of Healthcare
We are delighted to invite senior patient experience executives from the largest, fastest-growing, and most recognizable health systems and healthcare brands to the highly anticipated Patient Experience Officer Exchange 2023. This exclusive, invitation-onl

17-19 October 2023
  

The Customer Contact West 2023 conference is a two-day event that will provide attendees with the latest insights and best practices in customer contact. The conference will feature presentations from industry experts, networking opportunities, and hands-on workshops. Topics covered will include: The future of customer contact How to build a custom

22-25 October 2023