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David Ruiz Martinez is VP of Design and Customer Experience at SNCF Connect & Tech, leading the experience definition for the key SNCF customer-oriented digital capabilities serving more than 25 million customers and selling 150M+ train experiences p
Talks About #transformation #customerexperience #innovation #brand
Preferred Locations #Europe
After two years of virtual learning and networking, it’s time to unite the travel industry in person again to plan their post pandemic bounce back together.
