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Brindha Sridhar is the Vice President of Customer Experience Strategy at MetroPlusHealth, New York City’s high-quality health plan for over 700,000 members. Reporting to the President and CEO, Brindha oversees the strategic planning, development, and implementation of company-wide initiatives that improve customer relations, brand loyalty and profitability.
Talks About #healthequity #corporatestrategy #customerexperience #executiveleadership #healthcaretransformation
Preferred Locations #NorthAmerica
This event is a unique opportunity to learn from industry leaders, network, and share ideas & best practices that elevate CX & CS. Now more than ever, we must be focused on meeting our customers’ needs and expectations.
