Blake Morgan

Customer Experience Futurist, Keynote Speaker, Author, Consultant

Blake Morgan is a leading customer experience futurist, keynote speaker, author, and consultant. She is the founder and CEO of Blake Morgan LLC, a customer experience consultancy that helps businesses of all sizes to design and deliver exceptional customer experiences. Morgan is also the host of the popular podcast "The Modern Customer," where she interviews industry experts and thought leaders on the latest trends and innovations in customer experience.

Morgan is a respected authority in the customer experience industry, and her work has been featured in various publications, including Forbes, The New York Times, and The Wall Street Journal. She is also the author of two books on customer experience, "The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business" and "More is More: How the Best Companies Work Harder and Go Farther to Create Knock-Your-Socks-Off Customer Experiences."

Through her speaking engagements, consulting work, and thought leadership, Morgan helps companies to design and implement customer-centric strategies that drive growth and foster customer loyalty. She is passionate about the role of technology in shaping the future of customer experience and is committed to helping businesses leverage technology to create more meaningful and personalized interactions with their customers.

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