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Alex currently leads NLU & Emerging Experiences at Truist where she and her team of UX/VUI Designers, UI Designers and UX Writers focus on leveraging AI platforms and NLU/NLP capabilities to create more personalized experiences for clients across the enterprise. She is passionate about servant leadership while empowering others to think bigger as they make incremental steps toward a broader vision.Alex has worked in various Experience Design roles over the last 14 years and has led teams for 6 years. Her experience with shipping products end-to-end has focused primarily on mobile & web experiences, digital/virtual assistants, onboarding flows and AI platforms. Some of her favorite past work involves enhancing the OOBEs for various hardware products at Google and having the opportunity to leverage platforms like Watson and Text Analytics to strengthen the design strategy and gain a stronger understanding of sentiment at IBM. She is passionate about design strategy and co-creation methodologies and has substantial experience facilitating these methods across various audiences (peers to C-Suite) and delivering tangible assets/outcomes from these sessions to large groups.
Talks About #ui
Preferred Locations #NorthAmerica