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Alex Mead lead contact centre, customer service & operations teams, driving CX innovation, delivering top class customer experiences, operations efficiency & customer loyalty. CX, UX & CRM Strategy, Digital Transformation & hands-on Leadership.
Talks About #cx #digital #leadership #customerservice #customerexperience
Preferred Locations #UnitedArabEmirates
The banking industry worldwide is undergoing phenomenal change giving the banks an opportunity to relook into its existing business models and take a huge leap towards the future.
