NGPX 2023
Palm Springs

NGPX 2023: The Conference Retreat for PX Innovators

Join us at NGPX 2023, the premier gathering of America's best and brightest patient experience leaders. More than just an annual conference, NGPX is a thriving community that unites healthcare professionals to connect, inspire, and transform the landscape of patient experience. Through intimate networking events, inspiring idea exchanges, and unparalleled story-telling, NGPX reinvigorates and breathes new life into the world of healthcare.

At NGPX 2023, we bring together over 300 senior-level healthcare professionals who are at the forefront of shaping patient experience outcomes. This exclusive event attracts the world's most innovative healthcare providers, ensuring a dynamic and collaborative atmosphere. With a focus on fostering new ideas and relationships, NGPX carefully curates its sessions and sponsors to maximize the time spent connecting and exploring innovative approaches to patient experience.

Throughout the conference retreat, attendees will engage in thought-provoking discussions, interactive workshops, and captivating presentations delivered by industry experts and thought leaders. The event offers a unique opportunity to learn from the experiences and successes of fellow healthcare professionals, sharing practical insights and strategies that can be implemented to enhance patient care and satisfaction.

NGPX 2023 is designed to empower attendees with the knowledge, tools, and inspiration needed to drive transformative change in healthcare. By harnessing the power of collective intelligence and collaboration, participants will gain valuable insights into emerging trends, best practices, and innovative solutions that can revolutionize patient experience.

As a participant at NGPX 2023, you will leave with a renewed sense of purpose and an expanded network of like-minded professionals who are passionate about creating exceptional patient experiences. Together, we can shape the future of healthcare and ensure that every patient receives the highest quality of care and support.

Join us at NGPX 2023: Transforming Patient Experience. Together.

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Worldwide Business Research (WBR)


We run over 120 industry-leading, annual conferences worldwide, along with a full complement of content marketing services, and intimate networking events - all aimed at educating, supporting, and connecting the leadership of the world's core industries. Bringing together and connecting leaders to address and solve problems creates a ripple effect of progress, collaboration, and enrichment across each industry we touch.

20 plus Years of Transforming Business:

Founded in 1996, Worldwide Business Research launched with 12 events in its first year. There was a clear lack of highly focused, quality events aimed specifically at business leadership. We sought to fill that gap. Since then, we've been fortunate to collaborate with hundreds of companies - from Fortune 100 institutions to small, scrappy startups - to deliver tangible and lasting growth to over 100,000 business leaders. And they keep coming back.

Powered by Great People:

From Event Producers in Singapore, to Marketing Managers in London, Web Designers in New York, and Sales Directors in Toronto, we all share a passion for finding what our customers need most and delivering it to them in ways that surprise and delight. We accomplish all this by hiring and training the brightest, most driven people that we can find - people that can learn and grow along with the company for the long term.

28 - 29 Nov 2023

Speakers and Delegates
Industry Experts and Thought Leaders

Vice President And Chief Patient Experience Officer
Chief Patient Experience Officer
Chief Experience Officer
Executive Coach
Chief Experience & Performance Improvement Officer
Clinical Psychologist
Vice President, Experience Design & Content
Director, AI + Ethics Program, Center for Bioethics
System Director Service Excellence
Director, Patient Experience
Vanderbilt University Medical Center

Sponsors and Exhibitors
Brand, Media and Promotional Partners

NRC Health

NRC Health (NASDAQ:NRCIA and NRCIB) has helped healthcare organizations illuminate and improve the moments that matter to patients, residents, physicians, nurses, and staff for 35 years.


Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands.

Wolters Kluwer

Wolters Kluwer ( is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors.

Gozio Health

Gozio assists hospitals with the adoption of mobile technology by delivering the best end-user experience with the least customer effort.


Vital is a modern software for hospitals that makes it easier to communicate with and engage patients in their care. Using artificial intelligence (AI) and natural language processing (NLP), Vital educates and empowers patients during their emergency


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