Name: CX Network Live Omni Channel
Start: 2022-08-30
End: 2022-08-31

CX Network Live Omni Channel

30
Aug

31
Aug

2022

When

Virtual

Where

To compete with increasing digitization, companies will need to be everywhere the customer is. As a result, omnichannel will become the dominant strategy for brands and by 2025, 31% of online commerce will be fulfilled by omnichannel in the U.S., up from 22% in 2020, according to Colliers.

Why Attend

CX Network Live Omni Channel

Grow

Explore insights on - Leveraging the blend of physical and digital with operational and the evolution of omni channel transformation from a holistic stance.

Experience

Discover customer success and business growth - exploring through a journey lens and how the value of self-service in the digital age is boosting containment.

Be inspired

Connect and engage with well renowned Industry Experts like Ashley Lickenbrock, Katie Manty, James Hansford and other esteemed dignitaries.

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30 - 31 Aug 2022

Virtual

Speakers and Delegates
Industry Experts and Thought Leaders

James Hansford

B2C Commercial Manager (Omni-Channel)

Nestlé Nespresso SA

Ashley Lickenbrock

North America CX Strategy Lead for Strategic Partners

Bayer Crop Science

Srikant Iyer

Head of Home Lending Originations Product Strategy & Transformation

Wells Fargo

Katie Manty

VP, Omnichannel Strategy

Omnicom Health Group

Why Attend

CX Network Live Omni Channel